Community Voices: "Every night, we live in fear of our homes collapsing."

For Rohingya refugees from Myanmar sheltering in Cox’s Bazar, Bangladesh, the months of June, July, and August can be particularly risky. This is the monsoon season, and the refugees’ flimsy bamboo and tarpaulin shelters offer little protection against severe weather and flooding. High population density combined with deforestation have created a high risk of landslides.

Community Partners International (CPI) trains and equips a network of 80 Rohingya Community Health Volunteers (CHVs) to provide emergency preparedness, first response, and rescue services to their communities during the monsoon season. CPI’s first responder training covers vital topics, including cardiopulmonary resuscitation (CPR), wound care, hemorrhage control, and safe patient lifting and transportation. CHVs have rescue kits that include first aid supplies, a life vest, a head torch, stretchers, and throw lines. We recently spoke to two CPI-supported CHVs, Rihana and Rohima, about the first response and rescue services they provide to their community in Camp 1W of the Kutupalong Expansion Site in Cox’s Bazar.

What are the biggest dangers that the monsoon weather brings for refugees?

Rihana: Compared to Myanmar, Bangladesh’s rainy season is very dangerous. The shelters built in camps are mostly made of bamboo, tin, and plastic sheets. They are not strong enough to withstand storms, heavy rainfall, and flooding, and landslides happen often in the camps.

What do you worry about most during the monsoon season?

Rihana: We worry the most about the availability of proper drinking water and housing facilities. When there is heavy flooding, the water in the tube well becomes dirty, and we can no longer drink it. The shelters get badly damaged during the monsoon storms. Every night, we live in fear of our homes collapsing, and we can’t sleep properly.

Rohima: Another big concern is the health of the community. The spread of diseases like diphtheria and diarrhea is very common in this season. Many children suffer from fevers and colds. We came here for safety, leaving our homes and belongings to live without fear. But we are also facing many difficulties due to the climate. It is hard to live like this.
What kinds of support can you provide to your communities in an emergency?

If a storm or heavy rainfall is forecast, UNHCR passes the information to our CHV Coordinator. The coordinator contacts us about the risk, and then we inform the households in our catchment areas. We are trained about flood levels, so when we know the expected flood levels, we help community members whose shelters are at risk to move to safer areas.
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We have the contact numbers of ambulance services and mobile medical teams to summon them in an emergency. When emergencies occur, we collect information and check on the patients during our household visits. If patients can’t go to health facilities alone, we help them. We also know how to use life vests, stretchers, and other rescue and first-aid equipment. Every CPI-supported CHV is equipped with a first aid kit for emergencies.

How do you feel about your rescue role? How important is this role for the community?

Rihana: We are thrilled to be part of the helping team. We are gaining experience and education, and we are getting empowered. The training we have received has shown us that we can contribute to the betterment of the community. Now, we know that every single person can bring change. When we work together, it helps the community grow and strengthen.

Rohima: The camp community needs to be made aware of emergencies. It is essential to have volunteers like us, who are from the community and know them personally, to act as intermediaries. We have good connections to community leaders so that information and alerts can be passed quickly to the community.
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We have been working with CPI for two years and receive respect from community members since they know we are working to help them. They can call us at any time if there are emergencies. They know that we have first aid kits and approach us if they need anything. We accompany them to health facilities and ensure they get good treatment. They don’t hesitate to call us at night because they know we are there for them. We think that is a success of ours in contributing to the community.

What kinds of challenges do you face at work?

Rohima: Sometimes, we face difficulties due to the lack of knowledge about health in the community. Once, there was an incident in which a man fell out of a tree. He needed CPR immediately, but the community members thought that pressing hard on his chest would injure him and didn’t allow us to provide it.

Community members also face communication difficulties when they visit local clinics, as there are often no interpreters available. This makes them feel uncomfortable and reluctant to go to the clinic. They are not able to explain their problems clearly, and sometimes, they receive the wrong kind of medication.

Rihana: It can be difficult for us to balance our work and family lives. We receive emergency calls from households at all hours of the day and night, so we have less time to spend with our families and take care of our children. But we are proud of what we are doing and will continue to help our community.
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Another issue we face is that we know what causes disease and poor health since we attend health training and workshops. We know what causes diarrhea and malnutrition, but there is not much we can do to resolve this situation. So we feel more worried and sometimes helpless about people’s health and lives than others who don’t know much about it. Even though we face all these issues, we hope it is just a matter of time before we can live in healthier and more dignified conditions.